Privacy Policy
CapVolta Capital Operations Inc.
1. Privacy Commitment
CapVolta Capital Operations Inc. ("the Company," "we," "us," or "our") is committed to protecting the privacy of individuals and businesses that interact with our platform and Website at capvolta.com. This Privacy Policy explains how we collect, use, store, and disclose your information when you access our business finance operations platform and related services.
We believe that trust is the foundation of any financial operations relationship. This policy reflects our commitment to transparency and responsible data stewardship.
2. Data Collection
In the course of providing our services, we may collect the following categories of information:
Business Information
Company name, address, tax identification numbers, and organizational details
Authorized user names, titles, and business contact information
Financial Records
Accounts payable and accounts receivable data
Invoice records, payment histories, and vendor information
Cash flow data and financial projections entered into the platform
Transaction Data
Payment processing records, including amounts, dates, and recipients
Bank account and routing information for payment facilitation
Usage Analytics
IP addresses, browser type, operating system, and device identifiers
Pages visited, features used, session duration, and interaction patterns
Referral sources and navigation paths within the platform
3. Data Usage
We use the information we collect for the following purposes:
Service Operations: To provide, maintain, and improve our business finance operations platform, including AP/AR automation, cash flow management, and vendor payment processing.
Payment Processing: To facilitate payment transactions between you and your vendors or customers through our third-party payment processors.
Analytics: To analyze usage patterns, optimize platform performance, and develop new features that serve our users' operational finance needs.
Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, unauthorized access, and other potentially illegal activities.
Communications: To send service-related notifications, account updates, and respond to inquiries or support requests.
Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.
4. SMS Program Privacy
We do not sell, rent, or share your phone number, SMS consent data, or opt-in information with any third parties for marketing or promotional purposes. Your information is used solely to deliver the account notifications and transactional messages described in our Terms of Service.
If you have opted in to receive SMS messages, your phone number is stored securely and used exclusively for the messaging program you consented to. You may revoke your consent at any time by following the opt-out instructions provided in our Terms of Service.
5. Cookies and Analytics
Our Website and platform use cookies and similar tracking technologies to enhance your experience and gather analytical data. The types of cookies we use include:
Essential Cookies: Required for the basic functionality of the Website and platform, including authentication and security features.
Performance Cookies: Used to collect anonymized data about how visitors interact with the Website, helping us identify and resolve issues.
Functional Cookies: Enable personalized features such as saved preferences and display settings.
You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the platform.
6. Information Security
We implement industry-standard security measures to protect your data, including:
Encryption of data in transit using TLS/SSL protocols and encryption of sensitive data at rest.
PCI DSS compliance considerations for all payment-related data handling and processing.
Role-based access controls limiting data access to authorized personnel on a need-to-know basis.
Regular security assessments, vulnerability scanning, and penetration testing.
Secure data center infrastructure with physical and logical access controls.
While we take extensive precautions, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your information.
7. Third-Party Processors
To deliver our services, we work with the following categories of third-party service providers:
Payment Processors: Licensed financial institutions and payment service providers that facilitate vendor payments and transaction processing on your behalf.
Cloud Infrastructure: Secure cloud hosting providers that store and process platform data in compliance with applicable security standards.
Analytics Providers: Services that help us understand usage patterns and improve platform performance.
All third-party processors are contractually obligated to protect your data and are prohibited from using your information for any purpose other than providing the services we have engaged them to perform.
8. Data Retention and Deletion
We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
When your data is no longer required, we will securely delete or anonymize it in accordance with our data retention schedule. Financial transaction records may be retained for longer periods as required by applicable tax and accounting regulations.
You may request deletion of your personal and business data by contacting us using the information provided below. We will process such requests in accordance with applicable law, subject to any legal retention requirements.
9. User Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
The right to access and obtain a copy of your personal data held by us.
The right to request correction of inaccurate or incomplete personal data.
The right to request deletion of your personal data, subject to legal retention requirements.
The right to restrict or object to certain processing activities.
The right to data portability, where applicable.
To exercise any of these rights, please contact us using the information in the Contact Information section below. We will respond to verified requests within the timeframes required by applicable law.
10. Children
Our Website, platform, and services are intended for use by businesses and individuals who are at least eighteen (18) years of age. We do not knowingly collect personal information from individuals under the age of 18.
If we become aware that we have inadvertently collected personal information from a minor, we will take prompt steps to delete such information from our systems. If you believe that a minor has provided personal information to us, please contact us immediately.
11. Policy Changes
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the policy on our Website. Your continued use of the Website or platform following any modifications constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this Privacy Policy periodically to remain informed about how we protect your information. Material changes may be communicated through the Website or via email notification.
12. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Phone: (888) 338-6241
Email: support@capvolta.com
Address: 100 Fillmore St, Suite 350, Denver, CO 80206
